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Claim Your OfferCasino Spins UP Australia
SpinsUP Casino is an online casino platform created for players who want access to pokies, jackpot games, Live Casino, promotions and loyalty rewards in one place. The platform combines different gaming sections with account features such as the VIP Club, Loyalty Program, Tournaments, Bonus Shop and Help Center, creating a single environment for casino entertainment and reward activity.
The lobby is organised around dedicated collections that help you find suitable titles faster. SpinsUP highlights sections such as Exclusive, New Games, Top, SpinsUP Choice, Biggest Wins and Latest Wins, while the wider catalogue includes Pokies, Jackpot, Bonus Buy, Megaways, Instant Win, Drops & Wins, Hold & Win, Live Casino and Table Games. Selected titles are also available through Play for Fun mode, allowing you to explore supported games without using real-money bets.
SpinsUP Casino Review: Games, Bonuses and Player Rewards
SpinsUP Casino combines a large game selection with promotional tools designed for different playing preferences. You can move between pokies, jackpot releases, instant games and Live Casino tables while using the same account for bonuses, loyalty rewards and tournament participation.
The platform focuses on several key areas:
- Pokies with different themes, mechanics and bonus features.
- Jackpot games with dedicated prize collections.
- Bonus Buy titles with direct access to feature rounds.
- Megaways games with expanding reel combinations.
- Instant Win formats including quick-play titles.
- Live Casino with roulette, blackjack, baccarat and poker.
SpinsUP also includes regular promotions, cashback options, VIP rewards and customer support through Live Chat and email. This structure allows you to choose between different casino formats while keeping rewards and account tools connected.
SpinsUP Casino Bonuses and Weekly Offers
The SpinsUP bonus section includes welcome rewards, reload campaigns, Free Spins promotions and the daily Carnival Box feature. Each offer follows its own activation rules, but the general bonus policy sets several common conditions for Australian players.
Standard bonus requirements include a minimum deposit from A$30, one active bonus at a time and a three-day validity period for regular bonus offers. Promotional schedules follow UTC timing, so checking the active period before claiming a reward helps you use it within the required timeframe.
SpinsUP Welcome Bonus with Free Spins

The welcome package is divided into four deposit stages, giving new players several opportunities to receive bonus funds and Free Spins after registration.
| Deposit | Bonus | Free Spins |
| First Deposit | 100% up to A$750 | 50 Free Spins |
| Second Deposit | 125% up to A$750 | 50 Free Spins |
| Third Deposit | 75% up to A$1,000 | 50 Free Spins |
| Fourth Deposit | 100% up to A$750 | 50 Free Spins |
The first deposit provides a 100% match bonus with 50 Free Spins. The second deposit increases the match to 125% and uses the code SPINSUP125, while the third deposit provides a 75% match with the code SPINSUP75. The fourth deposit uses the code SPINS125D4 and returns to a 100% match. All four deposit bonuses require x40 wagering and remain active for three days. The highest available AUD limit belongs to the third deposit bonus, which reaches A$1,000.
Free Spins on Play’n GO and BGaming Games
SpinsUP Free Spins promotions are connected to selected slot titles from Play’n GO and BGaming. The main Play’n GO options include Book of Dead, Mystery Joker and Legacy of Dead, while alternative BGaming games can be used when the primary titles are unavailable.
Available BGaming alternatives include Aloha King Elvis, Gold Rush with Johnny Cash, Lady Wolf Moon, Fruit Million, and Lucky Lady Chance.
The welcome package also includes 50 Free Spins on Aloha King Elvis, Gold Rush with Johnny and Fruit Million from BGaming. These spins follow the wagering conditions attached to the relevant promotion.
Tuesday Reload Casino Bonus at SpinsUP
Tuesday Reload provides a weekly deposit promotion with additional Free Spins. The offer uses the code TUESDAY and gives a 50% deposit bonus together with 20 Free Spins.
| Condition | Details |
| Minimum deposit | A$30 |
| Activation time | Tuesday, 00:00–23:59 UTC |
| Availability | Once per week |
| Wagering | x40 |
| Bonus duration | 3 days |
| Maximum wagering bet | A$7.50 |
The Casino Spins Up Free Spins must also be activated within three days. During bonus wagering, the maximum allowed stake is A$7.50, including doubled bets and purchased in-game bonus rounds.
Thursday Boost and Friday Fortune

Thursday Boost and Friday Fortune provide additional weekly deposit options with different minimum deposits. Both offers use separate promo codes at Casino Spins Up and follow the standard bonus wagering approach.
- Thursday Boost uses the code THURSDAY and provides a 30% deposit bonus from A$75.
- Friday Fortune uses the code FRIDAY and provides a 30% deposit bonus from A$30.
Both promotions require x40 wagering, remain available for three days and apply a maximum wagering stake of A$7.50 during bonus play.
Sunday Funday Free Spins Bonus
Sunday Funday gives players a weekly Free Spins promotion using the Casino Spins UP promo code SUNDAY. The reward depends on the deposit amount selected.
| Deposit | Free Spins |
| A$75 | 50 Free Spins |
| A$150 | 100 Free Spins |
| A$225 | 150 Free Spins |
The Casino Spins UP Free Spins must be activated within three days and require x40 wagering. The maximum wagering bet during the promotion is A$7.50.
Carnival Box Daily Prize Promotion
Carnival Box adds a daily reward mechanic for active players. To open the box, you need to have completed at least one deposit during the previous seven days.
The feature can be used once per day and missed openings do not accumulate. Promotional winnings must be wagered within three days with x10 wagering, while the maximum available prize reaches A$75.
Casino Spins UP Bonus Wagering Rules
SpinsUP applies contribution rules depending on the type of game used during bonus wagering. Standard casino bonuses require x40 wagering, while different categories contribute at different rates.
| Game Category | Contribution |
| Slots | 100% |
| Baccarat | 5% |
| Blackjack | 5% |
| Hi-Lo | 5% |
| Video Poker | 5% |
| Roulette | 5% |
| Poker | 5% |
| Other Games | 5% |
| Live Dealer Games | Not included |
The maximum bet during bonus wagering is A$7.50. This rule also applies to doubled bets and purchased bonus rounds inside games. Jackpot slots are excluded from promotional bonus play.
SpinsUP Loyalty Program and Cashback Rewards
The SpinsUP Loyalty Program rewards regular slot activity through Complimentary Points. Players receive 1 CP for every A$30 wagered with real money on slots, and these points are used to progress through ten loyalty levels.
When a new level is reached, a Cash Reward is automatically assigned. The reward must be activated through the personal profile, and the “Use bonuses” option needs to be enabled during deposits to receive loyalty casino bonuses at SpinsUP.
The system is designed around long-term activity rather than individual promotions, giving regular players a separate reward path alongside deposit bonuses.
Loyalty Levels and Instant Cash Rewards
| Loyalty Level | CP Required | Cash Reward |
| Level 1 | 500 CP | A$15 |
| Level 2 | 3,000 CP | A$75 |
| Level 3 | 10,000 CP | A$225 |
| Level 4 | 50,000 CP | A$750 |
| Level 5 | 100,000 CP | A$1,500 |
| Level 6 | 500,000 CP | A$7,500 |
| Level 7 | 750,000 CP | A$15,000 |
| Level 8 | 1,000,000 CP | A$45,000 |
| Level 9 | 3,000,000 CP | A$75,000 |
| Level 10 | 5,000,000 CP | A$150,000 |
The programme increases rewards as players progress through higher levels. Each milestone provides a fixed Cash Reward connected to the achieved loyalty status.
Daily, Weekly and Monthly Cashback Program
Cashback at SpinsUP is connected to loyalty activity and follows separate daily, weekly and monthly calculation periods. Daily cashback is credited at 01:00 UTC when qualifying losses exceed A$150 from the previous day.
Weekly cashback is calculated every Monday at 11:00 UTC when weekly losses are above A$150. Monthly cashback is credited on the first day of the month at 11:00 UTC when monthly losses exceed A$150. After activation, cashback remains available for seven days, while the activation window lasts 48 hours.
Cashback Rates Across Loyalty Levels
| Loyalty Level | Daily Cashback | Weekly Cashback | Monthly Cashback |
| Level 1 | 3% | 3% | 2% |
| Level 5 | 8% | 6% | 4% |
| Level 8 | 15% | 8% | 5% |
| Level 10 | 20% | 10% | 6% |
Cashback and Cash Rewards use x10 wagering, while the maximum win is limited to 10 times the size of the casino bonus amount at SpinsUP.
SpinsUP VIP Club Benefits
The SpinsUP VIP Club is available for active players through an invitation-based system. Access is connected with loyalty, activity level and overall contribution to the casino, while selected members receive additional account benefits and personalised support. VIP players can access enhanced account features designed around regular gameplay and individual service.

VIP Cashback, Higher Limits and Faster Withdrawals
VIP members receive additional benefits that improve both reward flexibility and account management. The programme includes higher cashback options, increased transaction limits and personalised features unavailable through standard account activity.
VIP Club advantages include:
- Personal VIP Account Manager.
- Increased daily, weekly and monthly cashback.
- Higher deposit and betting limits.
- Faster cashouts.
- Higher withdrawal limits.
- VIP tournaments.
- Exclusive promotions.
- Game tips.
- New release updates.
- Jackpot information.
- Special gifts.
These features give VIP members more options when managing rewards, following new releases and accessing personalised casino benefits.
VIP Manager, WhatsApp and VIP Email
SpinsUP VIP members can communicate with the VIP team through several dedicated channels. A personal VIP Account Manager is available for individual requests, helping with account questions, transactions and selecting suitable offers.
VIP communication channels include a personal VIP Manager, email at [email protected], WhatsApp, Live Chat, and the website contact form.
The VIP team provides personalised assistance based on player needs, including questions about promotions, account activity and available rewards.
Casino Spins UP Games and Pokies Collection
The SpinsUP casino lobby includes a wide selection of pokies and other casino formats, covering different mechanics, themes and playing styles. Categories such as Slots, Bonus Buy, Hold & Win, Jackpot, Megaways and Instant Win help you find games based on the type of experience you prefer. The catalogue also includes themed collections such as Books, Mythology, Fruits, Aztec, Asia, Classic, Animals, Wild West, Sport and Vikings. These collections make it easier to explore games with similar visual styles and features.
Popular categories include:
- New Games with recently added releases.
- Exclusive titles selected for the platform.
- Bonus Buy games with direct access to bonus rounds.
- Hold & Win slots focused on collection mechanics.
- Jackpot titles with larger prize formats.
SpinsUP also provides Play for Fun access on supported games, allowing you to test selected titles before switching to real-money gameplay.
Pokies with Bonus Buy and Hold & Win Features

Casino SpinsUP pokies cover different mechanics, allowing players to choose between traditional spins and feature-focused formats. Bonus Buy titles provide direct access to bonus rounds, while Hold & Win games use collection mechanics where special symbols can trigger additional prize opportunities during the feature.
The catalogue includes titles built around both formats, with different themes and gameplay approaches:
- The Age of Cleopatra - Bonus Buy focuses on direct bonus access.
- Coin Win Express: Hold The Spin uses Hold & Win mechanics.
- Papich Hunt combines themed gameplay with bonus features.
- Candy Party offers a colourful slot format with additional features.
- Dr. Rock & the Riff Reactor 2 uses a feature-driven design.
- Elephant’s Gold: Buy Bonus Combo combines Bonus Buy options with extra mechanics.
- Fishy Business adds a themed slot experience.
- Jenny’s Diamonds features a modern prize-focused format.
- Triple Treasure Cove Hold & Win uses symbol collection gameplay.
- Royal Crown Wheel includes additional bonus elements.
- Lightning Diamond VIP adds a premium-style slot format.
These categories give you more control over the type of gameplay you prefer, whether you want to enter bonus rounds faster or explore longer feature sequences.
Jackpot Pokies and Prize Pools

The SpinsUP jackpot section brings together titles connected with larger prize formats and changing jackpot values. The collection includes games such as Energy True Blitz, Regal Spins 20 Pate Link, Volcano Coins, Coin Win Express: Hold The Spin, 4 Bao Panda: Hold&Win, Princess of Elements, Gold Power Express and Joker Catcher. Displayed jackpot values can change depending on current game activity. Examples of the games include:
| Jackpot Game | Displayed Jackpot Value |
| At The Copa | Around A$71,280 |
| Charms And Clovers | Around A$164,004 |
| Dragon Kings | Around A$49,524 |
| Faerie Spells | Around A$123,868 |
| Glam Life | Around A$1,518,007 |
| Good Girl, Bad Girl | Around A$15,971 |
| Greedy Goblins | Around A$66,719 |
| Hearts Desire JP | Around A$123,909 |
| Legend of the Nile | Around A$25,008 |
| Mega Gems | Around A$108,735 |
Jackpot titles are separated into their own section, making it easier to browse games where prize mechanics are the main attraction.
Instant Win Games and Play for Fun Mode
Instant Win is a separate SpinsUP category focused on shorter gameplay formats and quick results. Instead of traditional reels or live tables, these games use simpler mechanics built around actions such as selecting positions, managing multipliers or predicting outcomes.
The Instant Win collection includes:
- RedJet.
- Chicken Train.
- Plinko 2.
- Plinko Max.
- Astronaut.
- Plinko.
- Hi-Lo.
- Mines.
- Knight’s Ascent.
- Aviamasters.
- V-One.
- PlinkoXXL.
- Keno.
- Gods of Plinko.
- Kick&Goal.
Supported Instant Win titles can also be launched through Play for Fun mode. This allows you to explore available games without using real-money bets before choosing whether to play with an active balance.
SpinsUP Live Casino: Roulette, Blackjack, Baccarat and Poker

SpinsUP Live Casino provides a separate library of dealer-led games with categories covering Popular, Game Show, Roulette, Blackjack, Baccarat, Poker and Other Games. The section combines different live formats in one lobby, allowing you to filter games by type and studio.
The live catalogue includes provider sections from JackTop, Imagine Live and Live Vegas. Additional brands represented in the live environment include Plati+, ICONIC21, Lucky Streak, Orbital Gaming and Everest, covering roulette, blackjack, baccarat, poker and other live formats.
Live Roulette: European, French, VIP and Auto Tables
The SpinsUP Live Roulette collection includes standard tables, VIP formats and automated roulette variations. Players can choose between classic European and French versions alongside faster auto roulette formats with different multipliers.
Available roulette titles include:
- Live Roulette European VIP.
- Live Roulette European.
- Live Roulette French.
- Live Roulette French VIP.
- Gravity Roulette.
- Roulette De Luxe.
- AutoRoulette 1.
- Auto Roulette Arctic.
- Auto Roulette Arctic X500.
- Auto Roulette Arctic X1000.
- Auto Roulette Arctic X2000.
- Auto Roulette Arctic X5000.
- Auto Roulette Retro X500.
- Auto Roulette Retro X1000.
- Auto Roulette Retro X2000.
- Auto Roulette Retro X5000.
- Auto Roulette X500.
- Auto Roulette X1000.
- Auto Roulette X2000.
- Auto Roulette X5000.
- Roleta Copacabana.
- Big Bang Roulette.
- Oracle 360.
The variety of tables gives you access to different roulette styles, from traditional dealer games to automated formats with additional multiplier mechanics.
Live Blackjack and Baccarat Tables
Blackjack and baccarat form two of the largest sections inside the SpinsUP Live Casino library. The catalogue includes classic table formats, VIP versions and faster blackjack variations.
| Category | Available Titles |
| Blackjack | Speed BlackJack C, BlackJack De Luxe B, Gravity Blackjack, Oasis Blackjack, Oasis Blackjack 2, VIP Blackjack, Speed Blackjack, Blackjack 16, Take Deal or Risk |
| Baccarat | VIP Baccarat NC, VIP Baccarat, Baccarat 4, Baccarat, Baccarat NC |
These tables cover different approaches to live gameplay, including standard dealer formats and specialised versions with additional features.
Live Poker and Other Casino Games
The Live Casino section also includes poker formats and additional table experiences beyond roulette, blackjack and baccarat. Poker players can access multiplayer and single-table variations, while the Other Games category adds alternative live formats.
Available poker titles include:
- Texas Hold’em Multiplayer.
- Casino Hold’Em.
- Ultimate Texas Hold’em.
- Texas Hold’em.
Other live titles include:
- BlackJack Aura A.
- BlackJack Aura C.
- Ultimate Texas Hold’em Aura E.
- Crash Live.
- Top Card.
- Gravity Sic Bo.
- Bingo Copacabana.
- Sic Bo.
The Popular section highlights titles such as Turbo Roulette, VIP Vault Roulette x777, Steam Roulette, Amazonica Roulette, Andar Bahar, Mega Deal, Mr. Mars and Poker Plus.
Casino Software Providers and Game Studios

SpinsUP works with multiple software providers across slots, instant games and casino formats. The provider catalogue changes over time as studios add new releases and the number of available titles develops. The selection includes established providers for slot mechanics, instant formats and other casino experiences, allowing players to explore different game styles within one platform.
Leading Casino SpinsUP Pokies and Instant Game Providers
The provider catalogue includes studios with different game collections and numbers of available titles.
| Provider | Number of Games |
| KA Gaming | 1,007 |
| VoltEnt | 364 |
| BGaming | 282 |
| TaDa Gaming | 268 |
| CT Interactive | 266 |
| Evoplay Entertainment | 266 |
| Betsoft Gaming | 237 |
| Booming Games | 229 |
| 1spin4win | 219 |
| Spinoro | 208 |
| Swintt | 185 |
| Platipus | 172 |
| Onlyplay | 169 |
| Triple Cherry | 168 |
| Yggdrasil | 161 |
| BF Games | 160 |
The mix of providers gives SpinsUP a wider range of themes, mechanics and gameplay formats across its casino catalogue.
Live Casino Providers at SpinsUP
SpinsUP Live Casino uses several dedicated providers to deliver roulette, blackjack, baccarat, poker and other live experiences. JackTop, Imagine Live and Live Vegas form the main live collections available inside the platform. The live catalogue also includes Plati+, ICONIC21, Lucky Streak, Orbital Gaming and Everest. These studios contribute different table formats and live game styles, allowing players to explore multiple approaches within the same Live Casino section.
Casino SpinsUP Mobile App and Home Screen Experience

The SpinsUP mobile experience starts through browser access rather than a separate download from an app store. The interface includes a Download App button, which guides players through adding the casino shortcut to their device home screen. Once added, the icon provides one-tap access to SpinsUP, creating an app-like experience while keeping the same account, balance and available features.
To add the Casino SpinsUP app to your device:
- Open SpinsUP in your mobile browser.
- Select the option to add the page to the Home Screen.
- Confirm the shortcut name.
- Launch SpinsUP through the new icon.
The mobile interface uses the English - AU version and provides access to Casino, Live Casino, Promotions, VIP Club, Pokies, Jackpot, Bonus Buy, Megaways, Instant Win, Loyalty Program, Tournaments, Bonus Shop and Help Center. The mobile navigation keeps the main platform sections available from a smartphone, allowing you to browse games, manage rewards and access account features without switching to a desktop device.
Add SpinsUP Casino to the iPhone or iPad Home Screen
The SpinsUP mobile experience on iPhone and iPad starts through Safari browser access. After opening the casino website, you can create a Home Screen shortcut that works as a quick entry point to Casino, Live Casino, bonuses, games and your personal account.
To add SpinsUP on an iOS device:
- Open SpinsUP Casino in the Safari browser.
- Tap the Share button located in the browser toolbar.
- Scroll through the menu and select Add to Home Screen.
- Keep the default SpinsUP name or edit the shortcut title if needed.
- Tap Add to complete the setup.
- Open the new icon from the Home Screen whenever you want direct access to SpinsUP features.
Safari should be used for this process because the Add to Home Screen option on iPhone and iPad is available through the Safari sharing menu.
Add SpinsUP Casino to an Android Home Screen
Android users can create a similar shortcut through a mobile browser. The process allows faster access to SpinsUP sections without opening the browser and searching for the platform each time.
To add SpinsUP on Android:
- Open SpinsUP Casino in Chrome or another supported mobile browser.
- Tap the menu icon with three dots.
- Select Add to Home screen or Install app if this option is displayed.
- Confirm the shortcut name and placement.
- Tap Add or Install.
- Launch SpinsUP using the new Home Screen icon.
The shortcut provides quick mobile access to casino games, Live Casino, Promotions, Loyalty Program and VIP Club features while keeping the same account environment.
Payments, Deposits and Withdrawals in AUD
SpinsUP supports several payment methods for Australian players, including Visa, Mastercard, CashtoCode, Bitcoin, Ethereum, USDT, Dogecoin, Litecoin and Bitcoin Cash. The payment section lists Free commission for the displayed methods, while bank card and e-wallet deposits are processed instantly.
| Payment Method | Deposit | Withdrawal |
| Visa | Instant, minimum A$30 | 1–3 Banking days |
| Mastercard | Instant, minimum A$30 | 1–3 Banking days |
| CashtoCode | Minimum A$30 | Available according to payment conditions |
| Bitcoin | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
| Ethereum | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
| USDT | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
| Dogecoin | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
| Litecoin | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
| Bitcoin Cash | Crypto equivalent from A$30 | Crypto equivalent from A$30 |
The available payment route depends on the selected method and account conditions. Visa and Mastercard withdrawals are processed through banking channels, while cryptocurrency transactions use supported digital assets and current conversion rates.
Visa, Mastercard and CashtoCode Deposits
Visa and Mastercard are available for both deposits and withdrawals. The minimum deposit amount for both card methods is A$30, and deposits are processed instantly according to the payment table. CashtoCode works as an additional e-wallet payment option with a minimum deposit of A$30. It provides another way to fund an account without using traditional bank card details.
Visa cashouts can be processed through Original Credit Transfer, while Mastercard withdrawals use Payment Transfer. The payment card must belong personally to the player using the SpinsUP account.
Crypto Payments for Australian Players
SpinsUP supports several cryptocurrency payment methods, including Bitcoin, Ethereum, USDT, Dogecoin, Litecoin and Bitcoin Cash. The minimum deposit and withdrawal amount is set at the crypto equivalent of A$30.
The general terms also list additional supported cryptocurrencies, including XRP, BNB, ADA and TRX. Crypto transactions are calculated using the Coinbase Converter exchange rate at the moment of the transaction.
These payment options allow players who use digital assets to manage deposits and withdrawals through different supported cryptocurrencies while following the same account payment rules.
Withdrawal Times and AUD Cashout Limits
Withdrawal processing depends on the selected payment method and account verification status. Approved withdrawal requests are processed within 72 hours, while bank transfers can take up to three business days.
| Withdrawal Type | Processing Time |
| Visa/Mastercard | 1–3 Banking days |
| Approved withdrawal request | Within 72 hours |
| Bank transfer | Up to 3 business days |
Standard withdrawal limits include up to A$3,000 per day, A$7,500 during a rolling 7-day period and A$30,000 per month. Progressive jackpot wins are paid in full and are not included in these withdrawal limits.
Deposit Turnover Before Withdrawal
Before requesting a withdrawal, each deposit must complete a 3x turnover requirement. If several deposits are made without gaming activity, the required turnover is calculated from the combined deposit amount.
Failure to complete the turnover requirement can affect withdrawal processing. SpinsUP terms state that the casino may apply a processing fee or refuse the withdrawal request when the requirement has not been fulfilled.
SpinsUP Registration, Sign Up and Login

The SpinsUP casino registration process begins through the Sign Up button, while existing players can access their accounts through Log in. To create a real-money account, users provide personal details required for account creation and verification.
Registration information includes:
- Date of birth.
- Full legal name.
- Residential address.
- Valid email address.
- Documents confirming identity and age when requested.
Each player can create only one account. SpinsUP Casino login details must remain private and cannot be shared with other people.
KYC Verification and Documents
KYC verification uses documents to confirm identity, address and payment ownership when required. The verification process helps maintain account security and supports payment operations.
Accepted documents may include passport, driver’s license, national ID, proof of address, proof of payment method.
Documents are uploaded through the Documents section in the player profile. The maximum file size is 2MB, and accepted formats include PDF, GIF, JPEG, JPG, BMP, PNG and TIF. The verification status is also displayed inside the Documents section, allowing players to monitor the progress of submitted files.
Password Reset and SpinsUP Casino Login Help
Players who cannot access their account can use the forgot password page to restore SpinsUP Casino login access. The recovery process allows users to create a new password connected to their registered account details. For additional login assistance, SpinsUP provides 24/7 support through Live Chat and the email address [email protected].
SpinsUP Customer Support and Help Centre
SpinsUP provides customer assistance through a combination of FAQ materials, email support and 24/7 Live Chat. The support system covers common questions related to accounts, payments, bonuses, verification and responsible gaming features. The Live Chat option can be opened through the Chat icon located in the bottom-right corner of the page. The main support email address is [email protected].
Live Chat, Email and Complaint Support
Live Chat is designed for quick questions related to account access, bonuses, payments, KYC procedures, limits and account closure requests. Players can also contact the support team through email when a written response is required.
If a complaint is submitted, the SpinsUP Casino team reviews the issue first. When additional internal review is required, the complaint can be transferred within the casino structure. For alternative dispute resolution, SpinsUP terms reference EGIS and the email address [email protected] as the ADR contact option.
SpinsUP License, Security and Responsible Gaming

SpinsUP is owned and operated by Novatrix SRL, a company registered in Costa Rica, and operates under Tobique Gaming Commission licence No. 0000002. Account protection includes KYC checks, age verification and responsible gaming controls, while the casino states that sensitive data transfers are protected through 128-bit Secure Socket Layer encryption and PGP protocol.
These measures cover several stages of the player journey, from creating an account and confirming identity to managing gambling limits and processing withdrawals. SpinsUP can request additional documentation when verification is required, while responsible gaming settings allow players to restrict deposits, losses and wagering or temporarily suspend access to gambling activity.
Casino Operator and Licensing Information
SpinsUP is owned and operated by Novatrix SRL, registered in Costa Rica under company registration number 3-102-893958. The casino states that it operates under Tobique Gaming Commission licence No. 0000002. A separate licensing record also lists Comoros (AOFA), ALSI-202508056-FI2 with a Verified status.
SSL Encryption, PGP Protocol and Fair Gaming
SpinsUP states that it uses 128-bit SSL encryption together with PGP protocol to protect information transferred between players and the platform. These technologies are intended to secure sensitive account and payment data during transmission.
The casino FAQ also states that available games hold the necessary Random Number Generation certificates. Players who want to explore a title before using real funds can open supported games through Play for Fun mode and test the gameplay without placing real-money bets.
Responsible Gaming Limits and Self-Exclusion
SpinsUP provides several account controls for players who want to manage how much money or time they spend on casino activity. Deposit, Loss and Wager Limits can be configured for daily, weekly or monthly periods, while longer breaks are available through Cooling-Off and Self-Exclusion settings.
- Deposit Limit: restrict deposits for a day, week or month.
- Loss Limit: limit casino losses over a selected period.
- Wager Limit: cap the total amount wagered daily, weekly or monthly.
- Cooling-Off: available for 1 week, 1 month, 3 months or 6 months.
- Self-Exclusion: available for 6 months, 9 months, 1 year or indefinitely.
A lower limit takes effect immediately. Increasing an existing limit requires email confirmation and can only take effect after the previous limit of the same type expires. Players can request assistance through 24/7 Live Chat or [email protected], while independent support is available from Gamblers Anonymous, GamCare and Gambling Therapy.
Why Australian Players May Choose SpinsUP Casino
The website combines a broad casino catalogue with promotions and loyalty tools that remain available beyond the initial SpinsUP casino registration stage. Australian players at Casino SpinsUP can access bonuses from a minimum A$30 deposit, Sunday Funday rewards reaching 150 Free Spins after an A$225 deposit, Loyalty Program cashback reaching 20% daily at the highest level and an invitation-only VIP Club with personalised benefits. The game catalogue includes content from providers such as KA Gaming, VoltEnt and BGaming, alongside Live Casino tables and Play for Fun access on supported titles.
Payments cover cards, CashtoCode and several cryptocurrencies, while standard withdrawal limits reach A$3,000 per day, A$7,500 over a rolling seven-day period and A$30,000 per month. Progressive jackpot wins are paid outside these standard limits. Combined with 24/7 Live Chat, mobile browser access and a mix of loyalty, tournament and VIP features, SpinsUP is aimed at players who want several casino formats and reward systems connected through one account.